Operator machine
Install the Admin app where the team will run remote sessions and maintenance work.
RemotePilot download
Install the operator console and managed PC client by role
RemotePilot separates the Admin app used by operators from the Client app installed on managed PCs, so teams can roll out remote support and maintenance with clear responsibilities.
Before installing
Prepare operator machines and managed PCs separately.
Remote PC management works best when the console role, endpoint role, network access, and update flow are clear before download.
Managed PCs
Prepare the Client app rollout list and confirm network access for each endpoint.
Update operations
Include client update readiness and version checks in the ongoing workflow.
FAQ
RemotePilot download FAQ
What is the difference between the Admin app and Client app?
The Admin app is the operator console. The Client app is installed on managed PCs and handles remote sessions and maintenance requests.
Does RemotePilot support Windows and macOS environments?
RemotePilot is planned around Windows and macOS deployment flows for operators and managed PCs.
Can remote control start immediately after download?
Teams should install the Client app, confirm connection status, and verify operator permissions before opening view-only or control sessions.