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Quick Start
Register the first managed PC and confirm it in the Operator Console.
1. Prepare the Operator Console
Run the RemotePilot Operator Console on the operator's machine. A new setup may start with an empty PC list; you can add managed PCs from there.
2. Install the Managed PC App
Install the RemotePilot managed PC app on the machine you want to operate. It runs in the background so it does not interrupt the local user.
3. Confirm connection state
When the managed PC app is running correctly, the PC appears in the Operator Console. If it does not appear, check whether it is on the expected network and whether security software is blocking the connection.
4. Organize PC information
If you manage many PCs, use names and locations that are easy to recognize. Names like 3F Room A-01, Counseling Desk, or Front POS help operators identify the correct machine quickly.
5. Start the first remote support session
Select an online PC and view its screen. Use view-only mode when you only need to inspect the situation, and switch to control mode only when direct action is needed.